Worked with Them on finding a new apt. They helped me out tremendously. Listened to what I needed and all situations went super smooth. Took care of me with out a hassle. Willing to communicate during email or phone. Definitely would recommend this agency to others. Now I'm moving into a an apartment hassle free! Thanks guys!
We worked with Orli Musai-Shalom, and Helen (last name unknown). From first meeting to, weeks later, her follow-up "How's it going there?" e-mail, I found her both highly professional and highly personable. I'd strongly recommend her, and would -- absolutely -- use her again. We used her to find an apt. for our family. The timing and terms were tricky on our end, but she/office (apparently) worked hard toward a positive outcome for us, and seemed genuinely personally invested. Finally, I note that she (all of them) are agents; not property owners or landlords. (Quite a bit is out of their control; they can't be held responsible for everything that happens.) Thanks, Orli & Co. You're good people.
I had a wonderful experience with Rachel Realty from the beginning to the end of my apartment search. Moving from Sydney to New York, I knew would be some challenges navigating the different credit, taxes and legalities between the two systems, but the team at Rachel Realty helped me every step of the way and always displayed a high level of dedication and professionalism. I would definitely recommend them to anyone in search of a more personal service, especially if you are looking around the Upper West Side!
"My wife and I strongly recommend Rachel and her team. We were searching for our dream condo on the Upper West Side. We found a beautiful pre-war apartment through Rachel that needed a major renovation. Rachel had the vision to show us the potential of the unit, and how it could be our dream apartment. One of our requirements was central air-conditioning. Installing central air in older NYC apartments is extremely challenging, and therefore very rare. Rachel worked tirelessly to obtain approvals from the condo board. Further, she was instrumental in coordinating the various work streams of the chief contractor, the air conditioning contractor and a multitude of other vendors. Rachel goes above and beyond the call of duty. She's very smart, and very effective. She's also a very nice person in general, and a pleasure to work with."
"I found my house because Jessica help me a lot with my research. She also helped me out with all the landlord's paperwork in a not really easy situation She is fast and resolutive. I'm really happy in my new place :) . I truly recommend the Jessica and company services."